Citi
The Program Management Senior Analyst is a strategic professional responsible for the reporting, analysis, execution, and maintenance of a comprehensive program of work for the NAM Consumer Bank AML Oversight organization.
This role will require extensive project management skills, including planning, estimating; managing risks and issues; reporting; managing multiple stakeholders; engaging successfully with senior leaders to determine prioritization of the book of work.
This role works in close partnership with AML KYC Operations, Risk, GCB lines of business, AML Compliance, and Technology teams and reports directly to the Program Manager of the NAM AML Program Oversight team.Excellent communication skills required to negotiate internally, often at a senior level.Responsibilities:Supports planning, directing and coordination of day-to-day activities of running a large compliance programKey driver in the management of the scope, schedule, risk, quality, and resources for the programCreates and maintains standards and processes for the execution of all AML program related projects, remediation, and regulatory issues in partnership with key stakeholdersEstablishes and implements appropriate oversight to ensure that policies and standards are being adhered to and exceptions/at-risk items are escalated as appropriateWork with Program and Project Managers across various teams to help manage solutionsUnderstand all project activities within the AML program life cycle including project planning, estimation, execution, implementation, and closureEnsures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones, and receive schedule status regularlyApplies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own areaDirects the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basisPrioritization of issue management & resolution items based on the Business Data quality reports and priority of the issuesDefine and design additional ways to automate existing risk and project management initiativesDevelop presentation materials for review by peers and Senior Management Job Qualifications:6+ years of experience in financial services industry, experience in the AML, Cards, Retail Banking and/or Compliance space preferredMinimum of 3 years of experience in Project ManagementAbility to monitor tight deadlines or unexpected requirement changesAbility to conduct data analysis across multiple functionsExcellent verbal and written communication skillsStrong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging with people at all levels of the organizationAbility to work collaboratively with functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior levelFinely tuned interpersonal and influencing skills to build a strong network of subject matter experts, IT partners, business heads, and senior leadership across NAM Card business (Branded Card and CRS), Retail Bank, Compliance, Technology, and OperationsBachelors degree required with advance degree preferredProject Management Certification PMP, CAPM or similar preferredHighly Proficient in MS Office applications (Excel, Word, PowerPoint, and MS Project) and SharePoint Job Family Group: Compliance and Control Job Family:Business KYC Time Type:Full time Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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