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Claims Manager


This is a Contract position in Dallas, TX posted August 22, 2022.

About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description: Conduent is contracted as the Fiscal Agent for the Medicaid Program operations.

The Claims department is responsible for processing claims in accordance with state and federal guidelines.

Responsibilities:Lead and manage a team of up to 25 Medicaid Claims Associates performing claims review and adjudicationAccountable for functional and operational deliverables, service level agreements, and process improvement recommendationsCoach and lead others in achieving goalsManage performance appraisals, pay reviews, and trainingSupervise daily tasks of complex business, technical support, or production teamsMake decisions based on policies, procedures, and business plansWork collaboratively with state client for reporting and documentation updates Requirements:3 years of management and healthcare experience overseeing 25 or more direct reportsGovernment programs operational experience preferredBachelor’s Degree in business or healthcare related field or equivalent years of experience preferredLean Six Sigma certification a plus Closing: Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community.

Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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