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Cross Dock Manager

Conn's, Inc.

This is a Full-time position in Lubbock, TX posted June 2, 2021.

The Warehouse Cross Dock Manager’s role includes all operations conducted at the assigned cross dock.Responsibilities:* All operations conducted at the assigned cross dock, such as the scheduling of customer deliveries, receiving freight, inventory control, maintenance of vehicles* Entering credits for delivery teams according to payroll deadlines, processing damaged product, and ensuring facility maintenance and cleanliness* Directly manages all personnel assigned at the cross dock, possibly including the indirect supervision of third party employees* Additionally, the Cross Dock Manager supports the retail stores in the assigned market with meeting sales goals and properly handling delivery, merchandise and customer service issues* Performs any other tasks or special projects as needed by senior management.Qualifications:* Prior management experience, preferably in warehouse and delivery, is required* Must have sound decision-making and problem-solving skills* Prior experience with Conn’s product is preferred* Must have excellent customer service and follow-up skills* Equipment operation knowledge/experience is preferred (i.e., forklift)* Must be able to work independently and as part of a team* Computer and clerical experience is preferred* Ability to occasionally move/position product weighing up to 75 lbs. without assistance* Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time* Must be able to constantly work in an open/outdoor warehouse environment and pass a post-offer, pre-employment physical assessment* Undergraduate degree is preferred* High school diploma or GED is requiredConn’s is PROUD to be an equal opportunity employer.

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