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Data Reporting Manager / Data Manager 2 – Data Management & Insights

Wells Fargo

This is a Full-time position in Addison, TX posted July 12, 2021.

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company’s risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo’s risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Data Management and Insights (DMI) is transforming the way that Wells Fargo uses and manages data. Our work enables Wells Fargo to empower and inform our employees, deliver exceptional experiences for our customers, and meet the elevated expectations of our regulators. The team is responsible for designing the future data environment, defining data governance and oversight programs, and partnering with technology to operate the data infrastructure for the company. This team also provides next generation analytic insights to drive business strategies and help meet our commitment to satisfy our customers’ financial needs.

Position Overview
The Data Reporting Manager will be a member of the Data Management Policy & Operations team in DMI, responsible for driving strategic initiatives to develop and enhance our risk-based reporting of data governance across the Data Domain Governance team to ensure risks are identified and escalated consistently and accurately in the program execution. This role will develop executive level reporting and transform metrics to track compliance and identify risks in compliance across the 17 data domains.

Current metrics will be automated while identifying new KRIs and KPIs.  The Data Reporting Manager will manage a team of analysts and technical support employees both onshore and offshore. This role will report to the Data Domain Governance Team Lead and partner closely with Data Domain, Business Data Leader and Data Management Solutions teams in DMI to develop, socialize and implement new reporting approaches to ensure consistent compliance to the Data Management Policy and Procedures across the company’s 17 data domains. The role will also partner closely with Enterprise Data Governance, Enterprise Testing and Audit organizations outside DMI to respond to requests, provide updates on our reporting progress and represent our reporting results. 

Primary responsibilities include but are not limited to: 

  • Directly manage and develop a team of seven full time analytic and technical resources- onshore and offshore. 
  • Manage strategic initiatives across DMPO and DMI to develop and improve cross domain reporting (e.g., projects tied to compliance planning, trending and forecasting, identification of risks to policy compliance through KRIs, data management dashboard development and automation, and executive reporting)
  • Oversee execution of governance reporting processes, including providing direction to internal and offshore resources
  • Build and maintain close partnerships with internal DMI teams and risk partners (e.g., Data Domain, Business Data Leader & Data Management Solutions teams and Enterprise Data Governance, Enterprise Testing, and Audit) and responding timely to audit or IRM requests
  • Maintain high quality and detailed internal procedures and job aids for key reporting processes
  • Establish and oversee communication routines and key metrics reporting to forums with key partners (e.g., Domain Managers, Domain Leads, DMI Business Data Leaders, DMI Relationship Managers, etc.)

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will: 

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 8+ years of experience in one or a combination of the following: data management, data governance, data quality or data analysis
  • 4+ years of management experience
  • 5+ years of relationship management experience with business and technology partners
  • 5+ years of process improvement experience
  • 6+ years of experience in one or a combination of the following: conduct risk, compliance, operational risk management audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk; or 6+ years of business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination thereof

Desired Qualifications

  • 5+ years of data governance experience
  • Customer service focus with the ability to listen to customer needs and recommend solutions
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Ability to interact with all levels of an organization
  • Ability to organize and manage multiple priorities

Other Desired Qualifications

  • Knowledge and understanding of data integrity management practices and procedures
  • Knowledge and understanding of financial industry compliance requirements
  • Experience working with cross-functional teams to strategize and execute a variety of large-scale programs, services and initiatives that are significant in scope, complexity and risk, working collaboratively across multiple business groups.
  • Working knowledge of key financial data subject areas, including any combination of the following:  Deposits, Payments and Treasury Management; Commercial or Retail Lending; Traded / Capital Markets  Products; Advisory Products; Market, Credit, Counterparty, Fiduciary, Operational Risk; Financial Management or Reporting; Master Reference Data, Human Resources Data

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

NJ-Summit: 190 River Rd – Summit, NJ
TX-Addison: 5080 Spectrum Dr – Addison, TX
GA-Atlanta: 171 17th St Nw – Atlanta, GA
GA-Atlanta: 3579 Atlanta Ave – Atlanta, GA
NC-Charlotte: 11625 N Community House Road – Charlotte, NC
NC-Charlotte: 301 S Tryon St – Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd – Charlotte, NC
TX-DAL-Downtown Dallas: 1445 Ross Ave – Dallas, TX
IA-Clive: 13733 University Ave – Clive, IA
SC-Fort Mill: 3480 State View Blvd – Fort Mill, SC
TX-Irving: 5000 Riverside Drive – Irving, TX
MN-Minneapolis: 600 S 4th St – Minneapolis, MN
AZ-Tempe: 1150 W Washington St – Tempe, AZ

Disclaimer

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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