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Design and Development Manager

360 Destination Group

This is a Contract position in Houston, TX posted November 24, 2022.

360 Destination Group is a leading destination management company with offices throughout California, Las Vegas, Florida, Texas, Arizona, Chicago and New York.

We are seeking Design & Development Manager candidates to support the growth and demand for our destination management services in the Los Angeles Area.

GENERAL DUTIES AND RESPONSIBILITIES: To support the vision, mission and guiding principles of the Company.

While performing any procedure, all associates must observe applicable Safety, Health, and Environmental rules and guidelines.

The use of appropriate personal protective equipment is required.

Attend and participate in training opportunities and seminars relevant to this position.

Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES : Work closely with Account Executives to generate creative content for proposals and client facing sales/marketing content, i.e.

area guides and partner perspectives.

Creative development and pricing of proposals and services for client program.

Ongoing client interaction and support, if needed.

Ensure proposal timelines and deadlines are met.

Assist on-site, as needed, to provide client support.

Assist and support with client site inspections.

Continue to act as a liaison with operations during final program development and fulfillment.

Booking and releasing of tentative holds for venues, vendors, and activities for proposals being generated.

Research/communicate with suppliers; provide an accurate assessment and maintain good vendor relationships.

Continuously and proactively define the program details with the client and or Account Executive to produce a complete contract of services.

Ensure files are completed prior to turnover to Operations.

Follow all accounting and procedural guidelines with respect to deposits, vendor payments and American Express expense reports.

Construct attachments of contracts and deposit invoices, as necessary.

Maintain a general knowledge of venues, restaurants, and tours and activities in respective city.

QUALITY OF WORK RESPONSIBILITIES: Each employee at 360DG is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.

Work well in a fast-paced team environment, be willing to help others, work overtime when required, and deliver quality service to our clients.

Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.

Generate new and innovative ways to improve 360DG products and services.

Recognize essential elements of a challenge and develop creative solutions.

Be detail-oriented with vendor contracts, invoices, and agreement clauses.

Respond quickly to changing circumstances, anticipate new developments where possible, and be receptive to new ideas and methods.

Act in a forthright way.

Give and accept feedback constructively.

Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations.

Any other duties as assigned.

JOB SCOPE: This job has recurring work situations involving moderate degrees of discretion.

The need for accuracy and effective utilization of accepted policies and procedures is high.

Errors in judgment and execution will waste time and resources, adversely impacting unit performance.

Employees operate independently but work is verified by supervision.

COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE: Bachelor’s degree or equivalent experience.

Five or more years total work experience with a minimum of two years of hospitality experience.

KNOWLEDGE, SKILLS & ABILITIES: Proficiency in client relations, proposal writing, detailed budget management, event design, contract management, and vendor relations.

Advanced skills in Microsoft Word, Excel, and PowerPoint.

Excellent verbal and written communications skills.

Knowledgeable of the local destination offerings such as restaurants, clubs, festivals, tours, and venues.

EQUIPMENT & APPLICATIONS: Computer, phone, copiers, smart phones, tablets, and other standard office equipment.

JOB CONDITIONS: The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The noise level in the work environment is usually low.

The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is: Frequently required to perform administrative and professional work using writing tools and electronic media.

Required to be ambulatory to move around freely between buildings and between levels within buildings.

Occasionally lift and/or move up to 30 pounds.

Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.

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