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Development Operations & Brand Manager

City Year

This is a Full-time position in San Antonio, TX posted July 20, 2021.

Application InstructionsPlease complete the online application and attach a resume and thoughtful cover letter in the “Resume/CV” field on the “My Experience” page. Internal applicants should apply through cyresource.Position OverviewPosition Overview:The Development Operations and Brand Manager (DOBM), reporting to the Director of Development and Marketing (DDM), will contribute to City Year San Antonio’s growth and impact by helping the site to create an exceptional donor/prospect experience that deepens relationships and expands its base of support through special events and effective communication. The Development Operations and Brand Manager will accomplish this by playing a pivotal role in the execution of inspiring fundraising and donor engagement events; supporting donor data management, gift processing, and donor recognition; and creating compelling collateral, social media, and communications projects in collaboration with site leadership and headquarters specialists.To be successful in this role, a candidate must be a strong, independent worker with strong organization and project management skills, excellent data analysis skills, the ability to work well in a fast paced environment, and the ability to develop strong relationships with City Year’s headquarters, staff, and stakeholders. An ideal candidate must also possess accountability measures and interpersonal communication skills.Job DescriptionRole and Responsibilities:Event production and management: Lead and manage all event logistics, including online campaigns and special events like the annual Ripples of Hope Celebration. Oversee and coordinate logistics including managing event workplan, working with the DDM to create event collateral, coordinating external vendors and staff roles and responsibilities and tracking all expenses.Development Operations: Maintain donor and revenue databases to ensure data integrity and accuracy. Lead Development Team in database usage, including report generation and analysis, implementation of regular pipeline meetings and driving improvements to operations and processes.Donor management and stewardship: Maintain the donor relationship management and stewardship processes, including timely creation and distribution of pledge agreements, managing gift processing and database documentation, and ensuring updated, organized collateral for donor engagement events and meetings.Brand and Marketing Management: Support the development and implementation of site’s overall Marketing and Communication strategy to increase City Year’s brand awareness by supporting content creation for collateral and social media, creating graphics, executing distribution of site communications, measuring and monitoring performance and ensuring updated website.This may be the job for you if:* You take initiative and are highly collaborative, approaching your work with energy and a “can-do” attitude!* You are always learning. You work on your own growth and development and authentically model that work for others.* You are excited to be part of a team and the ability to be flexible when needed.* You enjoy project management, are highly organized, and can manage multiple priorities in a fast-paced environment.* Have a passion for education and want to be a part of an organization supporting our partner schools in creating equitable learning environments.* You have experience producing large-scale events, virtual engagement and online campaigns.* Exhibit a passion for City Year’s mission and core values and share in the organization’s commitment to Diversity, Belonging, Inclusivity, and Equity (DBIE).Basic Qualifications* BA/BS degree or equivalent experience* Excellent analytical skills along with strong problem-solving ability* Strong attention to detail and commitment to people, process and efficiency* Strong verbal and written communication skills, including content creation.* Experience with graphic design and collateral creation a plus* Demonstrated ability to use and train others in SalesforceCompensation and BenefitsCompensation commensurate with experience; the salary range for this position is $50,000 – $60,000. Great benefits including health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.To ApplyInterested qualified applicants should apply online and submit a cover letter, resume, writing sample and references. Incomplete applications will not be considered.Compensation and BenefitsFull time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here. Employment at City Year is at-will.City Year’s core values include advancing diversity, social justice for all, and inclusive environments where everyone can thrive. We aspire to become an antiracist organization, to support the holistic growth and development of our AmeriCorps members, and to promote educational equity for all students. We work each day, in partnership with schools and communities, to ensure that people of all identities feel welcome, valued, empowered and engaged.As an equal opportunity employer, City Year is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.City Year encourages people from underrepresented backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC); those who are first in their family to attend college; adults without a college degree; LGBTQIA+ community; and people from low-income backgrounds.

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