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Director, Business Control & Risk Management

Santander Holdings USA Inc

This is a Full-time position in Crandall, TX posted June 24, 2021.


A Successful Candidate:

Monitors and tracks business control metrics to measure overall health of the control environment.

Ensures FLoD Business Functions align to the firm-wide RCSA Issue Management Policy, and that the RCSA control framework is effectively executed and continuously enhanced to align to existing RCSA standards.

Accountable to Senior and Executive leadership for the delivery of strategic and business objectives to further the Business Control agenda and promotes a culture of compliance across FLoD Operations and other supported business functions.

Responsible for the effective utilization of people and capital resources and possesses the advanced business acumen and perspective to keeping SC compliant without compromising business profitability and shareholder value.

Flexible and willing to travel as needed.

What You Will Be Doing:
Support FLoD Operations business functions in the oversight and management of impacts to the overall control environment including sources such as Federal & State Regulators, Internal Audit, and Compliance and self identified issues.

Supporting business line leadership in building, communicating and implementing a FLOD Issue Management Guideline for all SC Functions.

Preparation of regular and ad-hoc presentations, decks, or reporting to be delivered to Senior Management, SC Committees, Forums or other Working Groups, as well as SLoD and/or external requestors such as Regulatory agencies.

Escalation Point for the evaluation of Action Drivers and Mitigating Actions to determine the need for escalation to SC Control Office, Executive Leadership and/or Operational Risk Management.

Participate as needed in the creation of escalation notification provided to Executive Management, Ops Risk Committee, and SHUSA stakeholders.

Provide Customer Correction and Remediation guidance as needed, specifically with the purpose of ensuring control gaps are closed and newly implemented controls are sustainable.

Provide oversight and support processing of all Operations Issues and subsequent mitigation activities (e.g.

mitigating actions, Risk Acceptances, etc).

This would include evidencing approvals as appropriate, and maintaining an environment that continuously enhances the RCSA Framework Participate in or lead discussions as the voice of Business Controls with key stakeholders across the organization and lines of defense including but not limited to: Triage, Governance forums, and Committee structures.

As needed, develop, present, and coordinate strategies to execute work within Business Control team for ad-hoc needs and special projects.

Lead meetings, calibrations or other delegated commitments on behalf of Executive Leadership.

Manage multiple Functional Control Teams consisting of 1 Control Officer/Manager and 3 – 5 analysts and or associates aligned to support primary SC Operations business units.

What You Will Bring:
Bachelor’s Degree: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field or equivalent work experience.

Minimum of 5 or more years Risk Management, Internal Controls, Auditing, Credit Management, relevant line of business experience and/or legal or regulatory experience.

5 or more years management experience desired, preferably in the financial services industry, as well as, demonstrated ability to lead multiple teams, as well as to lead a cross-function oversight working group Skills & Abilities
– Demonstrated experience supporting and/or leading risk projects across multiple business lines offering a wide variety of financial services products and services.

Experience engaging and presenting to Executive Management, including; Chief Operations Risk Officer, Chief Operating Officer, etc.

Foundational understanding of the regulatory environment and how the products/services Santander Consumer engages in are viewed by the Second Line of Defense and Regulators Ability to constructively work both independently and in collaborative environments involving all levels of management and employees Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels Ability to build internal and external networks of information resources within the risk management ecosystem Excellent analytical, technical and problem-solving skills, with strong attention to detail High ethical standards Strategic and tactical thinking Articulate and effective communicator with a proactive and ‘no surprise’ approach in communicating issues and strength in sustaining independent views Moderate knowledge of Microsoft Office Suite of Applications

Employer’s Rights:
This job description does not list all the duties of the job.

You may be asked by your supervisors or managers to perform other duties.

You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time.

This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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