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Director of Education

Sylvan Learning

This is a Full-time position in Bedford, TX posted August 9, 2021.

Sylvan Learning is the industry leader in providing supplemental education to children in pre-kindergarten through 12th grade.

With 40 successful years in the business, we guarantee positive educational results every step of the way.

Our passionate instructors are certified, and our expert approach is personal and prescriptive, with each individual child’s needs in mind.

As a Director, you will have responsibility over daily operations, as well as optimization of the sales process and of marketing activities to schools and your surrounding community.

This job offers valuable, personal growth enhancing experience and training in every aspect of business: operations management, sales, marketing, finance/accounting, human resource management, and customer relationship management.

GENERAL SUMMARY The Director of Education is responsible for delivering a high quality personal customer experience by ensuring that Sylvan education programs are delivered by teachers as designed and that the ongoing education needs of Sylvan families are met.  To ensure a personal learning experience, the Director monitors student performance, meets regularly with families, and connects with school teachers to help ensure the application of skills learned in the classroom.  The Director also observes and coaches the teaching staff, ensuring robust instructional experiences.  Working with Center Director, the Director of Education serves as a point-of-contact for customers and manages Center operations.  The Director of Education also communicates with the Center Director regularly to ensure quality and consistency of the customer experience.

  ESSENTIAL JOB FUNCTIONS * Observes and coaches instructional staff on a regular basis to ensure that teachers follow Sylvan’s Instructional Management guidelines and deliver instructional sessions that are balanced and robust * Manages and delivers all conference activities such as preparing conference materials and meeting with parents to keep families enrolled in Sylvan * Sets weekly goals with Center Director to drive sales growth * Selects and hires teachers, ensuring that all new staff meet Sylvan hiring standards * Ensures that all teachers are trained and certified to deliver Sylvan programs * Schedules and manages teaching staff to meet Center needs and to control labor costs * Partners with Center Director to run day-to-day operations including customer account management * Motivates and develops staff by providing ongoing learning opportunities * Ensures initial and ongoing progress assessments are administered according to Sylvan standards * Ensures that all staff who administer assessments are trained and certified * Monitors student progress to ensure goals are achieved and ongoing family needs are met * Establishes and maintains ongoing communication with classroom teachers to ensure Sylvan programs meet student and family needs  * May also be required to make school and community visits, establish and maintain relationships within the community for partnership and marketing purposes * Checks students in and out of the Center with particular attention to student safety and well-being * Greets and assists students, parents, and potential customers according to Sylvan standards KNOWLEDGE REQUIRED * Bachelor’s Degree in Education or related field * State or provincial teaching credentials preferred * Minimum of one or two years of teaching experience preferred; Experience in supervisor role preferred * Knowledge of current educational policy * Previous retail and/or sales experience preferred * Familiarity with instructional technology and tablet computers * Experience using Microsoft Word and other standard business applications used by the Center * Knowledge of general office equipment such as copiers, printers, and office phones * Experience using social media (Facebook, Twitter, etc.) preferred SKILLS AND ABILITIES REQUIRED * Proven ability to engage, motivate, and inspire students to learn * Proven ability to supervise, coach, and develop teachers/instructional staff * Strong customer service, interpersonal, and communication skills * Strong analytical and problem solving skills * Proven ability to discuss and sell Sylvan products and services to new and existing customers * Strong organizational skills; Proven ability to manage multiple tasks and be flexible * Self-sufficiency in ownership of work and tasks * Proven ability to communicate effectively in writing as appropriate for the needs of the audience * Ability to work collaboratively; Strong team player * Ability to work a flexible schedule, including evenings and weekends The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be a complete list of all job responsibilities or skills, knowledge and abilities required.

WHAT WE HAVE TO OFFER: * Competitive base salary of $45,000 with lucrative incentives for meeting company objectives: total annual income range depending on overall center performance * Unlimited full ride Sylvan program scholarships for all children/immediate family members * Professional development opportunities: National conferences annually and regional training * Medical, dental and vision coverage competitive with the industry * 15 days paid time off in first year

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