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Indeed: Senior Research Manager, Voice Of Customer


This is a Full-time position in Austin, TX posted September 6, 2021.

Your Job Indeed is hiring a Senior Research Manager to join our Voice of Customer (VoC) team within the Sales organization.

Are you able to weave a story based on large sets of data to convince clients of the best course of action?

If yes, this role is for you!As a Senior Research Manager, you’ll act as a lead analyst with experience analyzing data from multiple sources (particularly survey data), using a range of analytics methods, you will be able to identify insights with the biggest implications to the business and craft a story of the data in a way that inspires action.

You’ll also act as a consultant to the business units, helping stakeholders bridge the gap between research findings and changes that can be made as a result.

Who You Are BA/BS degree and/or equivalent education and experience.

Degree in business, analytics, statistics or math, market research, information technology, or related fields.

MS strongly desired10+ years of top tier management consulting and/or business transformation experienceExperience with advanced analytics using survey data with drivers analysis, segmentation, principal components analysis, weighting, and others.Successful at influencing senior leaders without authoritySolid understanding of data visualization tool(s) (Tableau or Looker, etc) as well as Python and SQL.Comfortable presenting to internal and external parties at all levelsThe ability to build out professional, concise and visually appealing decks that combine statistically defensible quantitative data with VoC stories and qualitative data to compel actionProven track record to influence stakeholder strategy by linking customer insights driven business transformation recommendations to stakeholder business objectives to achieve mutual results Who we are Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire.

We support our Sales team with career development and training from day one.

Our Mission As the world’s number 1 job site*, our mission is to help people get jobs.

We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves.

We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.(*comScore Total Visits, March 2020) Salary Range Disclaimer The base salary range represents the low and high end of the Indeed salary range for this position.

Actual salaries will vary depending on factors including but not limited to location, experience, and performance.

The range listed is just one component of Indeed’s total compensation package for employees.

Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.

Salary Range Transparency Austin 140,000 204,000 USD per year Equal Opportunities and Accommodations Statement Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized.

We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process.

To request an accommodation, please contact Talent Attraction Help at 1-855-567-7767, or by email at at least one week in advance of your interview.

Our Privacy Policy and Benefits View Indeed’s Applicant Privacy and Accessibility Policies https://www.Indeed.Com/legal/indeed-jobsLearn about our global employee perks, programs and benefits https://benefits.Indeed.Jobs/

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