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Learning Manager

Fetch Package

This is a Full-time position in Dallas, TX posted December 8, 2021.

About Fetch:

Fetch is a company of people taking care of people that is changing the way that packages are delivered to apartment residents.

As a last-mile logistics company that serves the multifamily industry, Fetch is an innovative way to solve apartment community(s) package problems and creates a delivery experience worthy of excitement.

Packages are sent to our local facilities and we coordinate secure, direct-to-door delivery at the resident’s convenience.

As a venture-backed startup, we’re already operating in cities from coast to coast with exciting growth on the horizon. 

Our Opportunity:

The “Productivity, Assessment and Logistics Enhancement Team” (PALET) is the central operations team for Fetch.

PALET is a team of logistics professionals with excitement for development with the ultimate goal of improving fulfillment and delivery metrics, along with decreasing cost of Operations all while keeping to the Fetch core value of cultivating fans. 

Fetch is looking for a Learning Manager to join PALET in managing the strategy of training and development for process, procedure and policy for the Operations organization.

The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery.

We are looking for a leader with a passion for working with people, risk mitigation, gap assessment and onboarding/inboarding development. 

What you’ll deliver on the job:

  • Conduct and facilitate training sessions ranging from large groups to individuals, both virtually and in-person.
  • Benchmark and measure success metrics of operations management and facility operations team members.
  • Prepare and implement budgets involving 3rd party solutions, learning platforms and onboarding travel.
  • Develop a training curriculum involving classroom, activity and field exercises.
  • Create and manage users in learning management systems.
  • Execute projects involving standard operating procedures, reporting and content creation.
  • Analyze the root cause of qualitative Operations issues and strategize solutions to correct.
  • Collaborate with PALET Operations Managers to implement new practices.
  • Collaborate with HR on team member onboarding and experience.
  • Collaborate with the technology team to assess enhancements and manage releases.

Does your experience check these boxes?

  • The will and drive to achieve, maintain and increase high standards.
  • A bachelor’s degree from an accredited university.
  • 3+ years of experience in a training and development position.
  • 3+ years of experience handling learning technologies.
  • 1+ years of experience in a position that involved working with and moderating large groups.
  • Former logistics/supply chain experience is a plus, but not required.
  • Experience with multimedia softwares, such as Final Cut Pro, Adobe Creative Suite, etc.
  • Comfort with project based softwares and platforms.
  • Comfort with data extraction, and with complex data.

    Familiarity with spreadsheet based applications in terms of advanced functions and macros.

  • Clear and concise with electronic and verbal communication.
  • Passionate about serving others.
  • Flexibility to travel 15% of the year.

What we’ll deliver on:

  • We understand life can get hectic, for that we offer flexible work schedules with the option to work remotely
  • Just like we value hard work, we also value a great work-life balance with unlimited PTO
  • We’ve got you covered with health and dental benefits
  • We want to keep time on your side, so we offer a 401k plan for employees

At Fetch, we are always looking for awesome people to join our growing team.

If you think you’re the right fit for this position, apply today.

We’d love to hear from you!

Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

More Information on Fetch Package

Fetch Package operates in the Other industry.

The company is located in Austin, TX.

Fetch Package was founded in 2016.

It has 155 total employees.

It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Family Medical Leave.

To see all 38 open jobs at Fetch Package, click here .

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