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Loan Consultant

Staffing Now

This is a Full-time position in Watauga, TX posted July 31, 2021.

SNI Companies has immediate openings for Loan Consultants. In this position you’ll review borrowers current loans, educate them on their refinance options and guide them through the process. Come work for a growing organization offering great hourly pay, uncapped commissions and the ability to work from home!Great opportunity for some skilled in customer service!Responsibilities:Learn and understand the basic functions of the refinance process.Provide exemplary customer service to each customer while maintaining a positive attitude.Possess precise verbal and written communication while speaking with or corresponding to customers.Answer all customer questions and concerns by being the subject matter expert.Resolve customer complaints by following the appropriate escalation process.Ability to maintain heavy call volume – including inbound and outbound calls.Overcome any objections that may arise during the conversation with customers while selling the overall loan and/or complimentary products.Requirements:Have the ability to multi task and embrace change in a fast paced environment.Be comfortable with computer application systems, email, and have superior written and verbal communication.Possess business acumen and maintain professionalism when relating to customers, co-workers or any other non- team members.Have the ability to read and interpret documents such as instructions, manuals, and policies and be able to relay this information effectively.High School Diploma with 1-2 years of sales experienceBachelor’s Degree is PreferredThis position starts at $15/hr plus uncapped commissions and great benefits. Apply today for immediate consideration!

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