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Medicare Sales Leader/Manager

National General Insurance

This is a Full-time position in Fort Worth, TX posted April 6, 2021.

Primary Purpose:

The sales manager directs the team’s focus, set goals, look at data, motivate and help create training opportunities.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Responsible for direct supervision of approximately 15 – 20 sales agents
  • Run sales reports for daily morning meetings with Sales Director
  • Provide one-on-one coaching for low performing agents
  • Write all PIP’s, work closely with HR, and other involved department heads if necessary, and seeks final approval from Sales Director
  • Field all team questions daily (be available on the floor at least 25% of the time)
  • Responsible for new team member development up to the team standards and performance expectations
  • Provide one-on-one coaching for new agent team members
  • Recommend hires/terminations/disciplinary action
  • Conduct daily meetings with sales team to communicate company updates and new information regarding sales issues
  • Frequently partner with training to identify product, compliance, sales training topics
  • Independently develop daily contests to boost morale of sales team
  • Act as HealthCompare representative of the Sales Department with appointed affiliate partners
  • Address and trouble shoot all complaints for their team, dealing directly with customers, QA, Operations and Sales Director for prompt resolution
  • Responsible for overall agent job satisfaction and assessment of sales work environment, sales programs taking the temperature of the sales culture, contests, gage how well various internal sales programs are working

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or general education degree (GED)
  • Excellent sales and negotiation skills
  • The ability to motivate and lead a team
  • Excellent communication and ‘people skills’
  • Good planning and organizational skills
  • The ability to work calmly under pressure
  • Must possess effective verbal and written communication skills
  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Excellent work ethic and adherence to work schedule
  • Must perform well in high-energy, dynamic and team-oriented environments
  • High degree of initiative, mature judgment, and discretion
  • Self-starter who is highly motivated

Desired Skills:

  • Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience
  • Ability to multi task
  • 2+ years of experience in the insurance industry
  • Sales and/or Training/Development background
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