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MSSP/SOC Operations Manager


This is a Full-time position in Dallas, TX posted July 18, 2021.

Detailed DescriptionNetsync is an award winning MSSP that provides numerous security solutions, including a 24×7 Security Operations Center (SOC). The SOC will monitor, prevent, detect, investigate, and respond to cyber threats around the clock. Netsync’s SOC team is dedicated to protecting organization’s assets including intellectual property, personnel data and business systems. Netsync is at the forefront of change, is moving at an amazing pace, and is looking for a MSSP/SOC Operations Manager to join a dynamic and growing team of individuals.The MSSP/SOC Operations Manager is key leadership role in the success and overall growth of Netsync’s MSSP offering. You will lead in designing current and future solutions that are consistent with best practices, maintain a strong knowledge of emerging technologies, interface and collaborate with practice leads to continuously improve the MSSP offerings.The MSSP/SOC Operations Manager is responsible for building the team and driving successful delivery of security services including threat hunting, incident management, forensic investigations, build processes and procedures, SOP’s, workflows and runbooks.You will have the opportunity to shape the future of the SOC and MSSP team.Roles and Responsibilities* Build, Lead and manage the MSSP Security Operations Center team* Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring* Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives* Responsible for team & vendor management, overall use of resources and initiation of corrective action where required for SOC* Management, administration & maintenance of security devices under the purview of the MSSP offering which consists of state-of-the art technologies* Creation of reports, dashboards, metrics for SOC operations and presentation to Practice Leads and Executive Leadership* Summarize events/incidents effectively to different constituencies such as legal counsel, executive management and technical staff, both in written and verbal forms.* Managing the chain of custody for all evidence collected during incidents and security investigations* Maintaining industry certifications for SOC Offering like SOC II, Type II, ISO 27001, etc…* Maintain a customer first mentalityAdditional Duties* Duties as assigned* Reviews and evaluates work of subordinate staff and prepares performance reports.Skills and Experience* In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.* Experience in security device management and SIEM (Securonix) and security tools* Proficient in Incident Management and Response* Experience in threat management* Proficient in preparation of reports, dashboards and documentation* Excellent communication and leadership skills* Ability to handle high pressure situations* Thrive and enjoy working in a fast-paced environment, surrounded by brilliant and like-minded people* Experience with VAR, consulting, or other equivalentMinimum Qualifications/Technical and Educational Requirements* A bachelor’s degree or equivalent work is required.* 3+ years of leadership/management experience* 10+ years relevant experience in the field* MSSP SOC leadership/management experience* Cyber Security Certifications one or more: CEH, CISSP, GCIH, GSEC, GCIA, GMON, or equivalent

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