Office Manager

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Potential Career PathFront Office Supervisor/Accounts Payable or Receivable Clerk – Front Office ManagerEssential Job FunctionsPerform bookkeeping activities, such as balancing accounts and conducting nightly audits.Keep records of room availability and guests’ accounts, manually or using computers.Prepare and distribute daily reports.Audit and reconcile cashiers.Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.Check guests/in out and perform Guest Service Agents tasks.Respond to guest inquiries and resolve complaints.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Follow sustainability guidelines and practices related to HHM’s EarthView program.Practice safe work habits and wear protective safety equipment.Ensure overall guest satisfaction.Perform other duties as requested by management.Position RequirementsHigh School diploma or equivalent preferred.Previous night audit/accounting experience or equivalent training required.Computer knowledge/Excel and arithmetic skills required.FSD is a plus, required within 90 days of employment.Work Environment and ContextWork schedule varies and may include working on holidays, and weekends.Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.