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Operations Manager


This is a Full-time position in San Antonio, TX posted May 31, 2021.

Job DescriptionOperations Manager (Management)San Antonio, TX, United States of AmericaBack Apply NowBackApply NowOverviewJoin the guard company that specializes in Texas!Our name says it all – GuardTexas. We have been committed to serving the great state of Texas since 1976, providing security officers to clients across industries including commercial real estate, construction, retail, and residential communities. Our private ownership and deep Texas roots give us the flexibility to plan and provide growth not found in smaller or international companies. We are a certified security guard trainer and train our hires free of charge to help you obtain your license.Job Skills / RequirementsThe Operations Manager manages overall field services, operations, and functions in assigned areas, including post reviews, inspections, emergency response, client liaison, post order compliance reviews, and performance of duties in accordance with client procedures and state and federal regulations.1. Ensures the delivery of high quality customer service through regular contact with clients2. Manages and coordinates all security operations and programs3. Partners with client location to ensure proper utilization and execution of security programs4. Recruits, selects, orients, trains, and develops staff in collaboration with Corporate Human Resources 5. Plans, assigns and directs work, coaching employees to enhance skills and carries out disciplinary action as necessary6. Builds relationships with staff, maintains a positive, professional work environment in full compliance with applicable laws, regulations, policies and procedures, and ensures employees understand and comply7. Ensures compliance with general and specific post orders, including necessary segment training8. Responds in a timely manner to events, issues, staffing deficiencies, and client requests9. Ensures scheduling is handled effectively to meet client requirements while controlling labor costs10. Maintains up-to-date and accurate timekeeping systems and records11. Ensures employees are provided with the necessary equipment and uniforms and control of inventory 12. Performs additional functions, duties, and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.Operations Manager RequirementsHigh School Diploma or GED required, Bachelor’s degree a plus* Work experience in the security industry* Knowledge of security operations* Knowledge of business operations management and human resources administration* Use of personal computer and Microsoft Office Suite* Strong customer service and service delivery orientation* The physical and mental capacity to perform all essential functions, with our without a reasonable accommodation* Maintain composure under conditions of stress, urgency, and in pressure situations* Hearing ability and visual acuity to observe, receive, and otherwise obtain information from all relevant sources* Active listening to give full attention to what others are saying, understand the points made, ask questions as appropriate, and not interrupt at inappropriate times.* Critical thinking and sound judgment to use logic and reasoning to identify strengths and weaknesses of alternative solutions and choose the correct approach* Reading comprehension to understand written sentences and paragraphs in work related documents_Ability to handle multiple tasks concurrently* Regular use of vehicle required in the performance of duties* Occasional walking, reaching with arms and hands, stooping, kneeling, crouching, and crawling in the performance of site surveys* Bilingual prefered but not requiredEducation Requirements (Any)Bachelor’s Degree preferred (not required) or equivalent work experience in salesHigh School Diploma or EquivalentAdditional Information / BenefitsWe offer a range of competitive benefits for our security officers:* Weekly paychecks with a no-fee pay card available that offers a range of free benefits* Additional pay for worked holidays* Access to credit union membership for you and your family* Insurance is available the first day of the month after 60 days of full time employment* After one year of full time employment, you qualify for paid vacation, reimbursement of uniform fees, and Company payment of PSB fees to maintain a current registrationBenefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid VacationThis job reports to the Executive Operations ManagerThis is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.Number of Openings for this position: 1Back Apply NowBackApply Now

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