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Organizational Change Manager

Hire Technology

This is a Full-time position in Houston, TX posted July 14, 2021.

Organizational Change Manager for Global IT PMO. Establish and deliver a consistent organizational change management methodology, provide support for organization design and governance, and drive culture and technology adoption to enable the success of Global IT initiatives impacting the IT team, business stakeholders and end users. Description of Position Duties Establish, maintain and deploy a standardized IT Organizational Change Management (OCM) Methodology and Toolkit to meet the needs of the business, including approach for identifying impact on employees and measuring success, managing communications, training, stakeholders, sponsorship, resistance and risk Institutionalize the IT OCM capability throughout the lifecycle of engagements (from inception through project closure) to better address user adoption and enable change Lead the deployment of IT OCM training to leadership, management and employees to support their role in change initiatives, utilizing a training curriculum consistent with the established OCM Methodology Educate and coach leadership, project team(s), sponsor(s), and functional leader(s) on change management philosophy, principles, methodology and tools, along with their roles in change Maintain regular communication cadence with leadership across the organization to ensure alignment and visibility into initiatives impacting employees to ensure that the IT OCM Office is proactively managing change Manage team of dedicated IT OCM resources by establishing OCM team governance, providing training, and aligning performance management structure to enforce OCM team roles and responsibilities Leverage best practices and gather regular feedback to continuously improve the IT OCM approach and ensure that the IT OCM Team is supporting initiatives efficiently and effectively Ensure the IT OCM Office fulfills business needs and drives employee change adoption by initiating, planning, implementing, and deploying OCM support as needed. This includes the budgetary and quality control activities specifically associated with OCM for the initiatives Identify resources outside of OCM team to support change initiatives Evangelize the value of OCM, and support adoption of key changes, and provide a continuous feedback loop to the OCM team Work collaboratively with team members with different backgrounds and perspectives Qualifications 7+ years of experience in Global Change Management program design and implementation Experience with communications, training, stakeholder assessments, or project execution implementation support Experience with analyzing and supporting organizational change, including developing support strategies, tactics, and plans from ideation through execution Demonstrated organizational change management support for large, complex, enterprise-level technology initiatives Experience managing third party providers of training, communications, assessments, or OCM support Experiencing managing and developing a team Expert knowledge of industry-standard organizational change management methodologies and implementation approaches Communicates effectively across multiple stakeholder audiences with diverse needs, background, and educational levels General understanding of role-relevant issues and trends in organizational change management, including capability to update company-specific OCM practices with new best practices Ability to meet deadlines, and to operate under stress and tight deadlines Experience at working both independently and in a team-oriented, collaborative environment is essential Bachelorrsquos Degree in Business Administration, Organizational Psychology or related Masterrsquos in Organizational Design or Business Administration preferred Certifications PROSCI, CCMP or other change management methodology certification IT service management understanding (ITIL or COBIT) Remote and in-office hybrid working environment Occasional travel – less than 10 Candidates must be authorized to work in the US without sponsorship

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