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Parking Lot Supervisor (Part-Time)

American Airlines Center

This is a Full-time position in Dallas, TX posted July 11, 2021.

American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars.At American Airlines Center, we value our employees and what they bring to the company, but more importantly to the guest experience. We are seeking energetic and customer service orientedParking Lot Supervisors to join ourParking team. The Parking Lot Supervisor is responsible for supervising parking staff, assisting guests and coordinating traffic flow during events, under the direction of the Parking Event Supervisor.Follows all Employe Safety Guidelines and COVID building protocolsEnsures financial accountability and maximization of parking revenuesEnsures all Parking Attendants have the proper working equipment to operate prior to opening lots (scanners, printers, radios etc.)Ensures that all Parking Attendants issue credit/debit card parking receipts, collect parking passes from pre-paid parkers and confirms the proper list is used to allow parkers to enter correct parking areasServes as liaison for all guest related questions and concernsAssists with implementation and monitoring of emergency preparedness plans and proceduresTrains and directs the work of Parking AttendantsAssists in the planning, monitoring, and coordination of vehicular and pedestrian traffic flowResolves problems as they arise and assists in planning to avoid future problemsEnsures all Parking Policies and Procedures are followed and documents any issues in the daily supervisor reportSteps in and runs lots in case there is a shortage of Parking AttendantsDrives a golf cart and follows all cart operating procedurePerforms other duties as required or assignedHigh school diploma or GED is required plus one year of supervisory experienceA minimum of one year related experience and/or training is preferredMust have valid Texas driver’s license and good driving recordMust be customer-service oriented, have a fan-friendly attitude and a professional appearance at all timesMust be able to resolve customer concerns expeditiously and independentlyDemonstrated ability to handle multiple tasks simultaneouslyAbility to calculate figures and handle money in a safe and secure mannerGolf cart certification and trainingPhysical Demands / Work EnvironmentMust adhere to all company COVID-19 building protocolsMust be able to work evenings, weekends, and holidaysRequires the ability to stand, sit, walk, talk, hear, reach with hands and arms, stoop, kneel, crouch, and climb stairsRequires the ability to lift and/or move up to 25 poundsRequires specific vision abilities: close vision, distance vision, color vision, peripheral vision and ability to adjust focusThe noise level in the work environment is usually moderate, however; the noise level may be loudExposed to outside weather conditions and extreme temperaturesRegularly exposed to fumes or airborne particlesAMERICANS WITH DISABILITIES ACT – JOB ACCOMMODATION REQUESTSAny individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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