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Regional Operations Director

Life.Church

This is a Full-time position in Dallas, TX posted August 30, 2021.

At LifeStance Health, we strive to help individuals, families, and communities with their behavioral health needs.

Everywhere.

Every day.

It’s a lofty goal; we know.

But we make it happen with the best team in behavioral health. 

Thank you for taking the time to explore a career with us.

As the fastest growing behavioral health practice group in the country, now is the perfect time to join our corporate team!

LIFESTANCE OVERVIEW

LifeStance Health is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions.

LifeStance Health is based in Scottsdale, Arizona.

Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.

Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.

Our Values:

Delivering Compassion
– We care for people unconditionally and act with empathy always.

Building Relationships
– We are collaborative, building enduring relationships to achieve more together.

Celebrating Difference
– We respect the diversity of every individual’s lived experiences.

Since LifeStance Health was founded in 2017, we have grown to nearly 5,000 clinicians and team members serving patients in more than 370 locations.

We acquire clinical practices and open new locations across the country, with thousands of new clinicians joining our mission every year.

We are reimagining mental health.

The Regional Director of Operations serves as a key, highly visible leader in LifeStance’s operational team and is accountable for successful operations of existing practices & integrations of newly acquired platforms, as well as analyzing, managing, and reporting on regional KPI’s.

The Regional Director is responsible for partnering with our teams of clinicians, team members, and leadership to administer direction, evaluation, and coordination of regional functions that ensure operational objectives fall in line with the overall needs of LifeStance Health.

This person will provide exceptional leadership by establishing and achieving operational goals, developing, and implementing plans and policies, while developing scalable business processes to support LifeStance’s rapid growth.

The Regional Director of Operations is a visible and engaged leader and motivator, working directly with clinicians, corporate and site level teams and leadership, analysts, centralized departments, and developers alike to deliver the absolute best working and care delivery experience to all team members, clinicians, and patients.

RESPONSIBILITIES

· Ability to manage a complex set of stakeholders and demonstrate the ability to develop long-term professional relationships.

· Partner with corporate and local leadership to define and implement operations strategy, structure, and processes that drive financial and operational performance improvements and meet goals and objectives.

· Collaborate with executive leadership to develop and meet LifeStance’s goals and provide guidance on operations projects and systems.

· Direct oversight of day-to-day operations of assigned region/team members and maintain a working knowledge of all phases of operations.

· Manage a varietal and complex assortment of projects simultaneously and collaborate successfully with internal and external customers and departments at all levels.

· Identify clinical and administrative staffing needs by examining both internal and external candidate pools; Support recruitment, hiring and onboarding of clinicians and team members.

· Monitor regional KPIs and develop action plans when needed.

· Responsible for regional P&L outputs.

· Coordinate implementation of new service lines (IOP, PHP, psych testing, TMS).

· Coordinate monthly meetings, regular communication cadences with direct reports and collaborating departments, and provide ongoing training or training resources as needed.

· Identify, recommend, and implement new processes and systems to improve and streamline organizational processes.

SKILLS & EXPERIENCE

· Bachelor’s degree in Business/Healthcare Administration or a related field is required; Master’s degree preferred.

· 3+ years’ experience in leadership of multi-site operations is required.

Healthcare experience preferred.

· Must reside within primary region of responsibility and be able to travel as needed.

· Exceptional communication skills and ability to understand how to communicate large, complex change.

· Professional level of verbal and written communication skills with demonstrated ability to interact with senior executives and clinical leadership.

· Ability to analyze an issue or opportunity and provide viable solutions and alternatives.

· Strong organizational skills with the ability to prioritize workload and meet strict deadlines.

· Strong problem-solving skills and attention to detail

· Ability to maintain confidentiality & abide within applicable compliance and laws/regulations in a healthcare setting.

· Qualified candidates must be legally authorized to be employed in the United States

· LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

· Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

About LifeStance Health 

LifeStance is a national provider of behavioral healthcare services focused on evidenced-based, medically driven treatment services for children, adolescents and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its 400+ clinics nationwide and through its digital health telemedicine offering.

At LifeStance, patient care is paramount – the driving force in everything we do.

LifeStance is committed to state-of-the-art clinical excellence, to partnership and collaboration with other treating health care providers to ensure continuity of care, to utilization of data to individually tailor services for continual improvement in outcomes, and to empowering patients to make informed choices and help them achieve their goals.

This is offered in a compassionate and safe environment that provides education, support, and best practices in integrated care. 

LifeStance employs 4,000+ psychiatrists, psychologists, nurse practitioners, and licensed therapists to provide comprehensive mental health treatment services for patients of all ages.

Every LifeStance team member is dedicated to providing the utmost in compassionate care and treatment to serve the specific needs and concerns of each individual patient. To learn more, please visit www.LifeStance.com .

 

LifeStance is an equal opportunity employer.

We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees.

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