Retail Manager, La Embajada

La Embajada is a new independent luxury specialty store located in the heart of Clarksville. The space is dedicated to mid-Modern and contemporary design from Mexico with a focus on quality hand-made goods and related custom experiences.

What we’re looking for:

La Embajada is seeking a professional, motivated, experienced and energetic Retail Manager with extensive knowledge in luxury customer service and clienteling.

Why you’ll want to work for MML:

• Competitive Salary + Bonus Potential
• Paid Time Off
• MML Property Discounts (Hotel, Restaurant, Retail)
• Fitness and Health Benefits
• Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Community Service Opportunities
• Relocation Assistance

What you’ll do:

• General operational management with focus on staff hiring, motivating, scheduling and training
• Maintain exceptional store organization, cleanliness and merchandising standards at all times through delegation and assignment of tasks
• Customer acquisition, outreach and clientele maintenance through development of personal customer relationships
• Meet or exceed monthly company sales goals and target profitability through accountability of staff to achieve individual goals
• Resolve customer issues in a timely manner with courtesy, respect and good ethics
• Exceptional follow through to drive tasks to completion
• Communicate effectively and articulately with a creative approach to problem solving and ability to disseminate information swiftly
• Impeccable professional appearance with eye for quality, a great sense of style, and knowledge of interiors, travel and food
• Develop expert knowledge of all brands, products, pricing, systems and procedures, ensuring team is trained on high level of knowledge
• Must be self motivated with a strong work ethic, entrepreneurial spirit and active participation on sales floor
• Ability to remain authoritative while continually motivate staff with strong leadership skills and fostering of team environment
• Contribute to outstanding working environment with a positive attitude, professionalism and willingness to assist others

Requirements:

• Minimum 3 years experience in a retail managerial role
• High school diploma required- Bachelor’s degree preferred
• Excellent written and verbal communications – Spanish language skills an additional asset
• Background knowledge and interest of Latin America strongly preferred
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Background Check:
If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors.

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