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Retail Operations Manager

Conn's Home Plus

This is a Full-time position in houston, tx posted June 18, 2021.

Position Summary: We are hiring for a strategic, inspirational, and driven Operations Manager.

In partnering with the store’s Management Team, you will be instrumental in the overall operational success by managing CSRs, merchandising, inventory and safety measures.Responsibilities:
· Recruit, interview, select, manage and train a team of customer service representatives and porters.
· Ensure company established customer service standards are achieved.
· Research and resolve invoice discrepancies.
· Responsible for maintaining strict cash control procedures.
· Full oversight of warehouse, inventory control, cycle counts, product merchandising and pricing standards.
· Work closely with store’s management team to set and/or implement and enforce policies and procedures.
· Create store staffing schedules.
· Ensures accuracy and integrity of product shipments.
· Special projects as assigned.Qualifications:
· 1 to 3 years previous retail experience preferred.
· Previous management or warehouse experience preferred but not required.
· Must have excellent organizational and management skills.
· Computer and clerical experience is preferred (MS Word and Excel).
· High school diploma or GED is required.
· Full time retail schedule, including evenings/nights, weekends and holidays.Conn’s was founded over 130 years ago and is currently operating 140+ stores and expanding into new markets.

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental and Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.Conn’s is PROUD to be an equal opportunity employer.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offVision insuranceSchedule:HolidaysMonday to FridayWeekendsEducation:High school or equivalent (Preferred)Experience:Inventory control: 2 years (Required)Merchandising: 2 years (Required)Retail: 2 years (Required)Management: 2 years (Required)Cash management: 2 years (Required)Work Location:One locationCompany’s website:https://www.conns.com/Company’s Facebook page:https://www.facebook.com/connshomeplus/Work Remotely:No

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