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Sales Engineering Manager

Kelly

This is a Full-time position in Copperas Cove, TX posted July 18, 2021.

Use your Engineering Degree coupled with the social aspect of sales & management…..Interested?

This could be for you!!!!

You as our Engineering Sales Manager will own the overall growth, including responsibility for the P&L, GP and contribution along with program optimization for a given region.

You will be the primary point of contact for the division and will collaborate with the other Account Executives to ensure delivery to our customers.

 

In addition to the salary mentioned…the manager will receive a bridge to get started plus an override on the team’s profits.

Work from Home!!

Responsibilities
Manage the client relationship of Kelly clients; collaborate with account management teams in other business units  Serve as primary point of contact for customer for non-Key Account relationships.

If account is a Key Account, will collaborate with Key Account Executive team who will serve as primary customer contact  Expand usage of core business and new business lines throughout the customer’ various locations and subsidiaries by identifying Kelly opportunities and developing support strategies  Responsible for the growth of the overall pipeline of opportunities generated in that portfolio and the conversion (proposal to close) ratio for those opportunities  Drives team in developing customer and industry networks (existing and new) that are both deep and wide and to create demonstrated, active relationships with these networks  Maintain effective positive business relationships with key decision makers.

Meet face to face with key customer stakeholders on a frequent basis to ensure high levels of satisfaction and consult on future needs/program enhancements   Serves as the escalated point of contact for service issues and is responsible for proactive problem resolution  Negotiate contract renewals prior to expiration to improve terms and conditions, gross profits, etc.

Monitor the renewal of all clients within team  Obtain an in-depth understanding of customer’s objectives and needs and or gain a better understanding of the customer’s via branch knowledge/outside sources and join the branch with face to face interaction with the customer  Leverage customer successes, replicate efficient programs and resolve issues effectively  Develop strategic client plans and interact with field and peers to share experience and knowledge and maintain frequent contact.  Ensure client service delivery issues are escalated and resolved with appropriate parties kept informed of the situation.

Work to ensure win-win outcomes are achieved whenever possible   Establish clients’ SOWs and manage accordingly (including change requests), where applicable  Identify ideas for value-added solutions to enhance client value and apply critical thinking to create operational innovation.   Prepares and presents monthly, quarterly, and annual business reviews  Will manage a large team of Account Executive’s (4 or more).

Qualifications
Education: Bachelor’s Degree in Engineering  Experience: Sales Management: 4+ years of operations, sales or service delivery into a customer account (business to business sales).  Must have 3+ years of Engineering domain knowledge and/or experience.

Must have 2+ years of people management.

Location: Virtual in the state of Texas (work from home) Travel Required: Travel up to 10% 

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