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Security Operations Center Manager

EVO Payments, Inc.

This is a Full-time position in Addison, TX posted May 26, 2021.

Security Operations Center Manager

Summary The Manager of Security Operations reports to the Vice President, Information Security Assurance and is responsible for the assigned shift leadership and oversight of the security operations center and incident response functions.

The Manager, Security Operations will be responsible for deploying, maintaining, tuning, monitoring and managing all aspects of a security operations center (SOC) which monitors business operations within North America and European regions.

The person in this leadership position will work collaboratively with key internal groups including systems and network engineering, development, application support, product management, security professionals, and enterprise customer(s) for developing and implementing technical, and operational security process improvements to ensure EVO maintains high quality services and products that continue to exceed customer expectations.

This is a challenging and very rewarding position where the ability to provide timely response to security events will ensure the proper safeguard of EVO’s critical information assets.

The position oversees security analysts who are responsible for monitoring, analysis, diagnosis, and resolution or escalation of cyber security activity across EVO Payments International’s telecommunication and data computing infrastructure; as well as responsible for responding to any cyber security alerts.

What You’ll Do:
Lead, develop, mentor and manage the activities of subordinate analysts and individual contributors for the global security operation 24x7x365 Security Operations Center team Manage, coordinate, and prioritize the schedules, projects, and tasks of direct reports.

Responsibility for Security Operations Center activities driving a high quality customer experience Oversees SIEM processes for monitoring, investigative techniques, use case development, and health checks for optimization and assurance of logging all required devices Executes and improves the core functions of the SOC, including threat detection and prevention, analysis, incident response, systems and network security monitoring, investigations, and data leakage prevention.

Ensures the monitoring and response to alerts of the intrusion detection and SIEM systems to discovery and mitigate any malicious activity of the network or information assets Researches, develops, and maintains industry knowledge of new tools, techniques, and process improvements for the detection, analysis, and response to new and emerging security threats.

Creates and maintains best practices, standards and procedures to meet operational objectives Evaluate and recommend new and evolving security solutions or enhancements to existing security solutions for continuous enterprise security improvements.

Develop and publish security operational metrics/dashboards and provide input to departmental KPI’s and performance goals Participates as required during oversight activities by outside regulators, auditors, and others as appropriate Collaborate with and influence peer teams to deliver enterprise quality solutions as well as drive best practices and standards.

Ensures services provided align with legal, regulatory, and industry compliance requirements Carry out managerial responsibilities in accordance with the organization’s policies and applicable laws.

This includes interviewing, hiring, and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees and addressing complaints, issues, or improving subordinate performance as needed.

About You:
Bachelor’s degree in Computer Science, or related discipline, or equivalent work experience A minimum of 7 years’ experience in Information Systems and/or Technology Delivery Services with 3-5 years in Information Security supervisory roles Experience working in a 24×7 operational environment (SOC or NOC) At least five years working experience with information security tools and products Broad knowledge of enterprise systems, operating systems, virtualized systems, hardware platforms, storage technologies, file systems, and cloud infrastructure and applications Hands on experience with Security Information Event Management Systems (SIEM), Anti-Malware, Data Leakage Prevention Systems, Intrusion Detection Systems, Intrusion Prevention Systems, and encryption appliances and applications Experience working with geographically distributed reporting structures.

Strong understanding and experience using project management tools and best practices.

Excellent time management, communication, analytical, problem-solving, decision-making, and organizational skills Ability to understand the long-term and short-term perspectives of situations Ability to manage multiple responsibilities, work independently and as part of a team following established guidelines In-depth knowledge of PCI-DSS, SOC audits, and other industry compliance requirements for information security.

Formal IT Security Certification such as CISSP is highly desired Must be able to pass background and credit checks
DisclaimerThe preceding position description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employee assigned to this position.EVO Payments International is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, gender, sexual preferences, age, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state, or local law.

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