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SFDC Manager

Omnitracs

This is a Full-time position in Dallas, TX posted June 7, 2021.

The IT Business Systems Manager oversees the support and development of Omnitracs Salesforce ecosystem, including Classic and Lighting instances, CPQ, Conga, Gainsight, Marketo, and variety of other managed and unmanaged packages.

The Manager will oversee a team (5-10) of analysts and developers, working with subject matter experts and leadership in the United States home office (Dallas, Texas) and Omnitracs India Development Center (IDC) to coordinate and oversee delivery of both support and development goals.
The ideal candidate has an established leadership background and proven knowledge of Salesforce architecture, governance, and development best practices.
Essential Responsibilities And Duties
Hire, train, and mentor a team of analysts/admin and developers as needed Manage support response SLA’s Coordinate resource utilization and delivery with IDC Develop and lead efficiency improvements and KPI’s.

Oversee creation/maintenance of application documentation Adherence to development & security standards Participate/Lead recuring prioritization meetings with business stakeholders Lead team through standard Agile practices
Qualifications
EDUCATION: Bachelor’s degree in Finance, Information Science, or related EXPERIENCE: 10+ -years’ experience
Knowledge/Skills/Abilities
Strong Leadership Skills Strong verbal and written communication skills Enterprise application best practices/procedures Application Governance Broad based understanding of business processes across the enterprise Ability to work collaboratively across diverse business operations with both technical and non-technical resources Constant communication with business partners Variety of Salesforce certifications Omnitracs LLC is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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