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SHI International Corp.: Corp Inside Sales Account Manager

SHI International Corp.

This is a Full-time position in Austin, TX posted September 6, 2021.

Job Summary:The Inside Sales Account Manager (ISAM) is an integral part of the sales process by collaborating with outside sales to provide hardware, software and service support to their assigned customers.

The ISAM will create pricing quotes for customers’ IT needs, process purchase orders, proactively manage renewals and track orders to provide status and updates for their customers.

This role works directly with customers and reports to the Inside Sales Manager ISAM.About Us: Founded in 1989, SHI International is an $11 billion global provider of IT solutions and services.

SHI currently has 5,000 employees worldwide.To learn more about SHI International Corp, visit our website: www.Shi.Com/careersWhat SHI Can Offer:World Class Facility includes on site gyms and cafeteriasOngoing opportunities for personal and professional growth and development due to our strong promote from within philosophyWork in an up-beat, creative, and fun environmentBenefits including medical, vision, dental, 401K, and flexible spendingResponsibilities:Include but not limited to:Represent SHI as a central point of contact for our customer baseAct as liaison between Outside Sales, customers, and SHI internal departmentsProvide excellent customer service and support to customers and outside sales teamCreate pricing quotes for SHI customer based on IT requirements, including new hardware and software product needs, and corresponding servicesProactively manage customers’ upcoming renewals with the focus of consolidating and co-terming.Engage on large customer deals through deal registration with internal teams, vendors, and track these through our Customer Relationship Management (CRM) toolProvide sourcing, product quotes, pricing, and product information to customers and the outside sales teamEnter purchase orders and provide updates to Outside Sales and customer of order statusActively participate in team meetings with managers to review important updates and changesSet up conference calls between Outside Sales, customers, vendors and our internal teamsBe proactive with problem resolution by handling product returns, invoicing questions and customer concernsQualifications:Completed Bachelor’s Degree (College/University)Strong written and verbal communication skillsEqual Employment Opportunity – M/F/Disability/Protected Veteran Status#Corp#LI-MG1Required Skills:Excellent communication skills (verbal and written)Ability to follow up with customers to ensure customer satisfactionExcellent time management skills, attention to detail, organizational skills, and problem-solving capabilitiesProactive and critical thought process in approach to selling to enhance sales experience for clientAbility to work well in a fast paced, team environment Additional Information:FLSA Status: ExemptEqual Employment Opportunity – M/F/Disability/Protected Veteran Status#corp#LI-MG1

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