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Stealth Monitoring: Product Manager- Customer Portal

Stealth Monitoring

This is a Full-time position in Addison, TX posted September 2, 2021.

Position SummaryWe are seeking a seasoned Product Manager to build out the function and formalize the product management processes for our growing organization.

A successful individual in this role is obsessed with understanding the needs of our customers and delivering the best possible experience in line with our company goals.

In this role, you will be responsible for tracking and managing the evolution of our customer portal including new feature requests, rollouts, training, product performance management and reporting.

We seek an exceptional, self-driven, and experienced professional.

Duties & ResponsibilitiesMeet regularly with external users and internal stakeholders to ensure we are building the right products, tracking success metrics, and communicating developments.Influence peers and leadership, leveraging insights from various sources, including product performance metrics, research, customer support, and competitor/industry research.Understand markets, competition, and user requirements in depth, be the go-to expert about your products and their differentiated features.Prioritize product roadmap.Develop product training materials and lead product training sessions.Implement product management processes and supporting tools.

QualificationsRequired:Proven product management experience.Skilled in collaborating effectively with cross functional teams.Demonstrated strength in leading through influence.Ability to produce and present presentation ready documentation.Strong verbal and written communication skills.Strong project management and time management skills.Preferred:Management experience.Exposure to security related electronics, IOT and software /AI.

Working ConditionsOffice cubicle environment.

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