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Unit Supervisor

Health & Human Services Comm

This is a Contract position in Littlefield, TX posted August 1, 2021.

Program Supervisor III
Performs complex administrative and supervisory program work. Assigns work and provides onsite supervision to case management and administrative staff. Performs case audits on staff as well as performance evaluations. Work involves establishing program goals and objectives; developing program guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving program goals; evaluating program activities; and coordinating program activities. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions:

Oversees the work of 10 case managers and 1 administrative staff to include supervision and assignment of work. Confers with staff on program issues and problems to identify and implement solutions. Collaborates with other professionals involved with the client. Acts as liaison between the facility and TCCO management. Assists in contract monitoring. Communicates and coordinates with multiple agencies. Conducts special investigations, program analyses, and makes recommendations for improvements. (35%)

Conducts face to face visits at client’s location, including home residence, if appropriate. Assists clients with referrals, including sex offender treatment and medical or mental health treatment. Coordinates substance abuse testing and investigates results. Conducts investigations on residence plans and coordinates scheduling activities for clients. Conducts interviews with clients that have been committed to the civil commitment treatment program, and ensures compliance with all court commitment orders. (25%)

Prepares and reviews reports and documentation on the effectiveness of program activates and completes required documentation within specific time frames. (15%)

Installs and provides monitoring and surveillance on clients tracked by Global Positioning Satellite (GPS) Systems. Must respond to emergency situation and/or GPS alerts at all times. Audits and investigates clients’ locations compared to GPS tracking Orders and ensures GPS equipment inventory is accurate. (10%)

Assists in interpreting state statutes, rules and regulations. Plans, develops, monitors compliance and makes recommendations, for procedures, polices, rules, goals and objectives of program guidelines. Assists in composing agency policy and procedure, and rule revision regarding the civil commitment program. Disseminates public information about the program. Provides training, technical assistance and evaluates program area. Oversees the preparation of training and operational manuals and educational materials to staff. Assists in the training of contractors that provide services to civilly committed clients. (5%)

Coordinates and communicates with law enforcement task forces during the execution of a warrant and apprehension of a sexually violent predator. Monitors pending charges through the judicial process. Prepares legal documents and other reports for judges, attorneys and the court system. Communicates and coordinates with prosecuting attorney(s) and provides testimony when required. Provides judicial recommendations regarding civil commitment status. Prepares affidavits and reports as required, investigates violations of the order of commitment and takes appropriate action for non-compliance. ( 5%)

Performs additional duties and related work as assigned. (5%)

Knowledge Skills Abilities:
Knowledge of local, state, and federal laws related to the program area; of public administration and management techniques; of statistical analysis processes; of research techniques; of training and marketing techniques; and of program management processes and techniques.

Skill in identifying measures or indicators of program and staff performance and in operating a computer and applicable software.

Ability to gather, assemble, correlate, and analyze facts; to establish goals and objectives; to devise solutions to administrative problems; to develop, evaluate, and interpret administrative policies and procedures; and to assign and supervise the work of others.

Registration or Licensure Requirements:
Must possess a valid Texas Driver’s License Must provide proof of liability insurance on the vehicle that will be used while on duty.
Initial Selection Criteria:
Bachelor’s Degree in Criminal Justice, sociology, psychology or a directly related field from an accredited college preferred. Two years experience working with sex offenders.
Additional Information:
Requisition # 491271

Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at

MOS Code:

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form – Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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