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Veterans Preferred – Manager, Audit Operations


This is a Full-time position in Austin, TX posted August 9, 2021.

Military Veterans are Encouraged to Apply.

Job Description
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The position will report directly to the Snr. Manager of Audit Operations. The candidate will be responsible for supporting the Global Internal Audit Team through the Quality Assurance and Improvement Program in areas such as reporting and issue management.

Specifically, the position will be responsible for:

  • Drive Internal Audit reporting to support the department’s reporting commitments, including management of quarterly Board and Committee and internal stakeholder reporting
  • Develop key performance indicators through data visualization tools to help assess the efficiency and effectiveness of the department and identify opportunities for improvement
  • Oversee the follow up and validation process for remediation of Internal Audit issues, including supporting GRC tool management, training for the department, and maintaining relevant policies and procedures
  • Pro-actively developing and maintaining strategic partnerships within the Internal Audit team, the business and respective support areas across PayPal
  • Project management and implementation of large enterprise initiatives for the Internal Audit team
  • Develop and maintain constructive working relationships across the Global Internal Audit Team and audit stakeholders globally

The successful candidate must possess:

  • Proactive approach driving metrics-based reporting and seeking ways to add value
  • Excellent relationship and communication skills to build internal networks within the team and wider company
  • A team player with excellent time and project management skills and the ability to successfully manage multiple projects at once
  • Have excellent problem-solving skills and attention to detail
  • A passion for understanding the unique PayPal community, along with a passion for understanding the online payments business
  • Assist multi-location audit teams with various ad hoc requests
  • Ability to identify problems and recommend solutions to complex projects


  • The ideal candidate should have a minimum of 7+ years of External Audit or Internal Audit experience within a large and high growth company that provides financial products and services, and proven experience in project management and leading a group.


  • Public Accounting or Financial Services Experience
  • Experience with data visualization tools, such as Tableau or Power BI
  • Experience with audit management and GRC tools, such as AuditBoard or ServiceNow

We’re a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at


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